
Diagnosis and repair of sashes, balances, locks, glass, seals and frames, so windows open, close and seal again.
A window that sticks, rattles, leaks or will not stay up is more than a nuisance. It lets in air and water, wastes energy and can be a safety problem if it will not lock or open in an emergency. Many window problems have simple causes and simple fixes, and replacing the whole window is not always necessary. Homeowners in Nashville call us when a window has stopped working and they want an honest answer about what it needs.
We start with the window as a whole system. We open and close it, check the sash, the balances or crank, the locks, the weatherstripping, the glass and the frame. Then we explain what we found, what can be repaired and what is beyond repair, and give you a written scope. Many repairs are finished on the first visit when parts are common. If the window is too far gone, or a repair would cost more than it is worth, we tell you plainly.
A window that will not stay up may have a bad balance, a swollen frame or a painted-in sash. We look at everything before we repair anything.
We compare the cost of repair with replacement and tell you honestly which makes sense for each window.
Balances, locks, cranks and weatherstripping must match the window, so we identify the model and use matched parts.
A window you may need in an emergency must open and lock properly, so we check that before we leave.
Drag the handle to compare.

BeforeAfterWhat is wrong and why.
Repair and parts listed.
Fits your window.
Repair or replace.
Opens and locks.
Cleanup after.
Every topic has its own page with what to expect and how we approach it.
Topic guideWindow Problems and CausesDrafts, fog, condensation, sticking, rot, leaks, noise and broken glass explained with likely causes and the usual fixes.Learn more
Topic guideWindow Hardware and ScreensLocks, cranks, balances, hinges, tilt latches and screen types compared for ease of use, safety and everyday durability.Learn more
Topic guideWindow Glass and CoatingsDouble-pane, triple-pane, low-E, gas fills, laminated, tinted and obscure glass compared for comfort, noise, safety and privacy.Learn more Pick what you see or hear from a window to get likely causes, what to do first and the service page that fits.
You tell us what you want or what the windows are doing, and we set an estimate visit that fits your day.
We measure each opening, check the frames, sills and trim for rot and note options for style, glass and installation method.
You get a plain written scope with the window models, glass packages, trim and schedule, and you approve it before anything is ordered.
The windows are ordered or made to your sizes, inspected when they arrive and the work areas are protected.
We remove the old windows, set the new ones plumb and level, flash, insulate, seal and trim each opening.
We clean up, haul away the old windows if you asked, walk you through the finished work and explain how to care for them.
If the frame is sound and the problem is a part, a repair is usually possible. We check the frame, glass and hardware.
In most cases yes. We identify the window and source matching parts when available.
Many repairs take an hour or two once we have the parts.
For one failed part, usually. For many problems at once, replacement can be better value.
We tell you and discuss alternatives, such as replacing the sash or the whole window.
Window Sash ReplacementReplace a damaged or worn sash inside your existing frame, keeping the frame and trim and refreshing the…Explore
Window Balance ReplacementNew spring or cord balances so double-hung windows lift easily and stay open instead of slamming down.Explore
Foggy Window and Glass Unit ReplacementReplace failed sealed glass units that fog between the panes, restoring a clear view without replacing the whole…Explore
Single Window ReplacementReplace one failed or damaged window without redoing the rest of the house, matched to the windows you…Explore Tell us about your project and we will call you back to set up a visit.
Or call (615) 357-7797 to talk now.